Security and compliance: the documentation exists before you ask for it.

A security review is going to ask these questions anyway. This page lists what we have, how to get it, and what we will not claim.

Development process
Aligned to IEC 81001-5-1
Per device
MDS2 form and SBOM per firmware version
Hosting
SOC 2 Type II report, annual
Disclosure
Coordinated, published policy
Penetration testing
Independent, annual, per product

Product security

How devices and firmware are built and maintained.

Secure development

Threat modeling at design, security requirements traced to tests, and code review on every change to a safety or security function.

  • IEC 81001-5-1 aligned lifecycle
  • Static and dynamic analysis in every build

Software bill of materials

Every firmware version ships with an SBOM in SPDX and CycloneDX formats, and we monitor every component in it.

  • Published per release
  • Third-party components tracked to end of support

Device identity

Each device carries a unique certificate from manufacture, and talks only to infrastructure it can authenticate.

  • Mutual TLS 1.3
  • Hardware-protected keys

Patching

Security fixes are delivered through Formcloud with the same staging controls as any other update.

  • Critical fixes within 30 days of confirmation
  • Customer notification through advisories

Hosting and data

For Nexaform-hosted Formcloud tenancies.

ControlWhat we do
Audit reportSOC 2 Type II, issued annually; available under NDA
Information securityISO/IEC 27001 certified management system
EncryptionTLS 1.3 in transit; AES-256 at rest with per-tenancy keys
AccessSAML 2.0 and OIDC single sign-on; SCIM 2.0; role-based access
Health dataBusiness associate agreement available for US customers
ResidencyUS, Canada, EU or UK; data does not leave the chosen region
BackupsEncrypted, in-region, tested quarterly

The review pack

One request gets all of it. Most of it is under a standard mutual NDA.

MDS2 form

The manufacturer disclosure statement for medical device security, for every shipping device.

Software bill of materials

SPDX and CycloneDX, for every firmware and Formcloud release.

SOC 2 Type II report

For Nexaform-hosted Formcloud.

Penetration test summaries

Independent testing per product line, with remediation status.

Security architecture overview

Data flows, trust boundaries and key management, in about twenty pages.

Vulnerability disclosure policy

How to report an issue, what we commit to, and how we publish.

Reporting a vulnerability

If you believe you have found a security issue in a Nexaform product, write to security@nexaformlabs.com. We acknowledge reports within two business days and keep you updated until the issue is resolved.

We do not take legal action against good-faith research that follows the policy. We publish an advisory for every confirmed vulnerability, and we credit the reporter if they want to be credited.

Starting a security review?

Ask for the review pack on day one. It usually answers most of a standard questionnaire before the first meeting.