Talk to a person who knows the product.
Every number and address on this page reaches a team, not a queue. If you are not sure which one you need, call the main line and we will find the right person.
Talk to a specialist
Specialists know the devices, the integrations and the kind of organization you run. The first conversation is free and has no slides.
Health systems
Fleet deployments, remote monitoring programs, integrations and clinical engineering.
- +1 (612) 555-0120
- healthsystems@nexaformlabs.com
- Monday to Friday, 7am to 6pm Central
Research institutions
Lattice bench systems, study devices, data exports and the data dictionary.
- +1 (612) 555-0125
- research@nexaformlabs.com
- Monday to Friday, 8am to 5pm Central
Public agencies
Public health, emergency medical services, cold chain and procurement questions.
- +1 (612) 555-0130
- publicsector@nexaformlabs.com
- Monday to Friday, 7am to 5pm Central
Device partners
Building your own device on Lattice OS.
- +1 (612) 555-0135
- partners@nexaformlabs.com
Support and other teams
Product support
For customers with a device or platform problem. Urgent clinical issues: call, do not email.
- +1 (612) 555-0199, 24 hours
- support@nexaformlabs.com
Security
Security review packs, questionnaires, and vulnerability reports.
- security@nexaformlabs.com
- Acknowledged within two business days
Quality and regulatory
Advisories, adverse event reports, and regulatory documentation requests.
- +1 (612) 555-0160
- quality@nexaformlabs.com
Media
Press inquiries, interviews and image requests.
- +1 (612) 555-0148
- press@nexaformlabs.com
Careers
Questions about open roles and applications.
- careers@nexaformlabs.com
Accounts receivable
Invoice and payment questions. Invoices themselves are in the customer portal.
- +1 (612) 555-0170
- billing@nexaformlabs.com
Offices
Visitors are welcome by appointment. Lab tours run monthly.
Minneapolis (headquarters)
Nexaform Labs
3100 Theodore Wirth Parkway
Minneapolis, MN 55422
United States
- Main line +1 (612) 555-0100
- Research, early hardware, firmware, Formcloud
Saint Paul (production lab)
Nexaform Labs
2215 University Avenue West
Saint Paul, MN 55114
United States
- +1 (651) 555-0110
- Production, validation, calibration, returns
Toronto
Nexaform Labs Canada
1200 Bay Street, Suite 900
Toronto, ON M5R 2A5
Canada
- +1 (416) 555-0140
- Canadian sales, support and service
Eindhoven
Nexaform Labs Europe B.V.
Hurksestraat 64
5652 AL Eindhoven
Netherlands
- +31 40 555 0150
- European sales, service and regulatory
Before you write
Existing customers: the portal is faster for most things
Support cases, returns, field service visits, order tracking and invoices are all in the customer portal, where we already know your devices and your agreement.
Want to see us first?
Public tours of the Minneapolis lab run on the first Friday of every month.